Frequently Asked Questions

Basic Information

1. Why was the Notice issued?

The Court authorized the Notice because you have a right to know about a proposed Settlement, and your rights and options, before the Court decides whether to approve the Settlement. The Notice explains the lawsuit, the Settlement, and your legal rights. Your legal rights are affected whether you act or not.

Judge M. Douglas Harpool of the United States District Court for the Western District of Missouri is overseeing this case. This lawsuit is known as Robertson v. Whitestone Home Furnishings, LLC, No. 6:23-CV-03184. The person who sued is called the “Plaintiff.” Whitestone Home Furnishings, LLC d/b/a Saatva (“Saatva”) is the “Defendant.”

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2. What is this lawsuit about?

The lawsuit claims that Saatva charged some Missouri consumers more sales tax than it should have for products they bought on Saatva’s website, or other remote means, that were shipped from locations outside the state. Saatva denies the claims in this lawsuit and that it did anything wrong.

The Notice is only a summary. More detail is provided in the Settlement Agreement, available here.

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3. Why is this a Class Action?

In a class action, one or more people called “Class Representatives” (in this case, Ginger Robertson), sue on behalf of themselves and other people who have similar claims. Together, all of these people are “Class Members.” One court resolves the issues for all Class Members, except for those who exclude themselves from the class (see Question 15).

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4. Why is there a Settlement?

The Court has not decided in favor of the Plaintiff or Saatva. Instead, both sides have agreed to a Settlement. By agreeing to the Settlement, they avoid the costs and uncertainty of a trial, and Class Members receive the benefits described in the Notice. The proposed Settlement does not mean that any law was broken or that Saatva did anything wrong. The parties believe that the Settlement is best for all Class Members.

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Who is in the Settlement?

5. Who is included in the Settlement?

The Class includes anyone who made a qualifying purchase. A qualifying purchase is where:

  • You made at least one purchase of tangible personal property from Saatva;

  • You made the transaction on Saatva’s website, www.Saatva.com;

  • You completed your purchase between June 21, 2018, and June 18, 2024;

  • The product was shipped to you by or for Saatva from a location outside of Missouri;

  • Your delivery address was located within Missouri; and

  • A tax rate higher than the Vendor’s Use Tax Rate was applied to your purchase (see Question 6).

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6. How do I know what tax rate should have applied to my purchase?

Pursuant to the Settlement, the parties agree the applicable tax rate is based on the current Missouri state and local vendor’s use tax rates in your location on the date of your purchase. This tax rate is called the Vendor’s Use Tax Rate.

The applicable tax can be calculated using the following formula: (Product charges before tax + shipping & handling charges) x Vendor’s Use Tax Rate

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7. If I received a refund on my qualifying purchase, am I included?

If you received a full refund on your qualifying purchase, you are not included. However, if you received a partial refund, you might still be eligible to receive a payment as a Class Member.

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8. What if I’m still not sure if I’m included?

If you are not sure whether you are a Class Member, or have any other questions about the Settlement, you may send questions to the Settlement Administrator at:

Saatva Missouri Tax Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799
Telephone: (844) 496-1265
Email: info@SaavtaMOSettlement.com

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9. What does the Settlement provide?

If the Settlement is approved and becomes final, it will provide money to Class Members. A Settlement Fund will pay Class Members (see Question 7), attorneys’ fees and costs, costs of notice and administration, and a service award of up to $2,500.00 to the Class Representative (see Question 19).

The Settlement Agreement, available here.

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10. What can I get from the Settlement?

You will get an automatic payment based on the amount you were charged above the Vendor’s Use Tax Rate on your qualifying purchase(s). The amount of your payment will depend on the amount you were charged compared to the applicable Vendor’s Use Tax Rate, the number of Class Members eligible for a refund, and the amount of money in the Settlement Fund. Payment amounts will be adjusted proportionally to ensure that all eligible Class Members receive a payment.

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11. What happens if there are funds remaining after distribution?

If there are any funds remaining after all claims are processed, those funds will be distributed to The OneSight Foundation, subject to Court approval. No remaining funds will be returned to Saatva.

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12. When will I get my payment?

Class Members will receive their payments after the Court grants final approval to the Settlement and any appeals are resolved (seeThe Court’s Fairness Hearing” below). If there are appeals, resolving them can take time. Please be patient.

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How to Receive Payment

13. How can I get a payment?

To get a payment under the Settlement, you do not need to do anything.

Please update your contact information and select your payment option by submitting a Payment Method Selection Form. The form can be found online here. If you do not select a payment option, you will receive a check to your address on the settlement administrator has on file.

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14. What if I do nothing?

If you are a Class Member and you do nothing, you will get an automatic payment from the Settlement and you will be bound by the Court’s decisions.

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Excluding Yourself from the Settlement

15. How can I get out of the Settlement?

If you don’t want a payment from this Settlement, but you want to keep the right to sue or continue to sue Saatva on your own about the legal issues in this case, then you must take steps to get out of the Class. This is called excluding yourself—or it is sometimes referred to as “opting out” of the Class.

To exclude yourself from the Class, you may complete an online Opt-Out Form, available here by November 3, 2025.

You can also mail a letter to the Settlement Administrator. If you send a letter, it must include:

  1. Your first and last name;

  2. The unique ID code from your Notice;

  3. A statement that you wish to be excluded from the Class in Robertson v. Whitestone Home Furnishings, LLC, No. 6:23-CV-03184; and

  4. Your signature (you must personally sign the letter).

Your written exclusion request must be postmarked by November 3, 2025. Send your request to:

Saatva Missouri Tax Settlement Exclusions
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799

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16. If I exclude myself, can I still get a payment?

No. You will not get a payment if you exclude yourself from the Settlement.

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17. If I don’t exclude myself, can I sue Saatva for the same thing later?

No. If the Court approves the proposed Settlement and you do not exclude yourself from the Class, you give up (or “release”) all claims made in this lawsuit.

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The Lawyers Representing You

18. Do I have a lawyer in this case?

Yes. The Court has appointed an attorney to represent you and the other Class Members in this lawsuit. The lawyers representing you and the Class Members are called “Class Counsel.” You will not be charged for the services of this lawyer.

You may contact Class Counsel as follows:

Yitzchak Kopel
Bursor & Fisher, P.A.
1330 Avenue of the Americas, 32nd Floor
New York, NY 10019

If you want to be represented by your own lawyer, you may hire one at your own expense.

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19. How will the lawyers be paid?

Class Counsel have not been paid anything to date for their work on this case. Class Counsel will request attorneys’ fees and expenses of up to 33.33% of the Settlement Fund.

Class Counsel will also ask the Court for a service award of up to $2,500.00 for the Class Representative for her work on behalf of the Class. Any service award will also be paid out of the Settlement Fund.

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Objecting to the Settlement

20. How can I tell the Court if I do not like the Settlement?

You have the right to tell the Court that you do not agree with the Settlement or some part of it. If you choose to remain a Class Member, you can object to any part of the proposed Settlement. The Court will consider your views.

To object, you must send a letter stating that you object to Robertson v. Whitestone Home Furnishings, LLC, No. 6:23-CV-03184. Your written objection must also include:

  1. Your first and last name;

  2. The unique ID code from your Notice;

  3. A written statement describing your objection(s), including any documents and/or any supporting evidence;

  4. The name and contact information of your lawyer (if any);

  5. A statement of whether you (or your lawyer) intend to appear and speak at the Fairness Hearing; and

  6. Your signature.

You must mail your objection to the following address, postmarked November 3, 2025.

Saatva Missouri Tax Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799

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21. What is the difference between objecting and asking to be excluded?

Objecting is simply telling the Court that you don’t like something about the Settlement. You can only object if you stay in the Class. If you object to the Settlement, you are still a Class Member, and you are eligible for an automatic payment.

Excluding yourself is telling the Court that you don’t want to be a part of the Class. If you exclude yourself, you have no basis to object to the Settlement and appear at the Fairness Hearing because it no longer affects you.

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Remain In The Class

22. What am I giving up to stay in the Class?

If the Settlement becomes final, you can’t sue Saatva or be part of any other lawsuit against Saatva about the issues in this case. Unless you exclude yourself, all of the decisions by the Court will bind you. The Settlement Agreement is available here and describes the specific claims you give up if you remain in the Settlement. Please read it carefully.

If you have any questions, you can talk to the lawyers listed in Question 18 for free or you can talk to your own lawyer if you have questions about what this means.

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The Court’s Fairness Hearing

23. When and where will the Court decide whether to approve the Settlement?

The Court will hold a hearing (called a Fairness Hearing) to decide whether to approve the Settlement. You may attend and ask to speak, but you don’t have to.

On December 11, 2025, at 9:30 a.m. the Court will hold a Fairness Hearing at the United States District Court for the Western District of Missouri in Courtroom 15 South, United States Courthouse, 222 North John Q. Hammons Parkway, Springfield, MO 65806. The hearing may be moved to a different date or time without additional notice, so it is a good idea to check this website for updates.

At this hearing, the Court will consider whether the Settlement is fair, reasonable, and adequate. If there are objections, the Court will consider them at that time. The Court may also decide whether to award attorneys’ fees and costs, as well as a special payment to the Class Representative. After the hearing, the Court will decide whether to approve the Settlement. We do not know how long these decisions will take.

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24. Do I have to come to the hearing?

No. Class Counsel will answer questions the Court may have at the Fairness Hearing. But you are welcome to come at your own expense. If you send an objection, you don’t have to come to Court to talk about it. As long as you mailed your written objection on time, the Court will consider it. You may also pay your own lawyer to attend, but it is not necessary.

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25. May I speak at the Fairness Hearing?

Yes, if you file an objection, you may ask the Court for permission to speak at the hearing. To do so, you must submit an objection, postmarked by November 3, 2025, stating that you (or your lawyer) intends to appear at the Fairness Hearing (see Question 20).

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Getting Additional Information

26. How can I get more information?

This website and the Notice are only a summary. More details are in the Settlement Agreement, available here. You also may write with questions to the Settlement Administrator at Saatva Missouri Tax Settlement, c/o Settlement Administrator, P.O. Box 25226, Santa Ana, CA 92799, or email info@SaavtaMOSettlement.com.

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